E18: Red hot photographer, Shawn Lee, tells how he gets raving fans

April 2, 2018

Noe:  Meet Shawn Lee at the "Create Raving Fans" luncheon on Wednesday, April 11, 2018 in Troy, Michigan. Register at https://portal.clubrunner.ca/1475/Eve...

Honestly, there is no "secret" formula for creating raving fans. It can't be accomplished through marketing metrics, nor can is all cheerleading and social media. 

Shawn Lee, a well-known photographer from Detroit believes that what he does is half-technical and half-creative. This high-energy firebrand is all about being authentic in the servant leadership space. Shawn's an excellent photographer, but it's his passion for serving that's getting him noticed.

"You get out of people what you put into them," Shawn says.

Listen in as author and speaker, Michael Angelo Caruso asks Shawn about ways to create raving fans in any industry. More about Shawn at http://www.WeLovePhotographers.com and http://www.ShawnLeeStudios.com.

More on Michael at http://www.MichaelAngeloCaruso.com.

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E17: Unsuccessful people often give advice

April 1, 2018

Everyone's opinion isn't equal. It may be politically incorrect to say so... ...but if I'm looking to solve a problem, I value the opinion of someone who's had a measure of success with the issue in question more than the person who has not.

In his book, "Principles," Ray Dalio suggests that the best opinions are from people who:

1) Can logically describe how to handle the problem
2) Have successfully solved similar problems in the past

Dalio is founder of Bridgewater, the most successful hedge fund manager in history. He's knows for creating an "idea meritocracy" at his organization that allowed for efficient problem solving.

More on this and other topics on Michael's blog at https://michaelangelocaruso.com/blog/ and podcast at https://michaelangelocaruso.podbean.com/.

This video was recorded near Detroit, Michigan.

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E16: The perfect apology

February 24, 2018

Someone once said that "love is never having to say you're sorry."

Correction: Love is having to say you're sorry all the time!

If you're going to keep making mistakes, it's a good idea to learn the best way to apologize:

1. Always apologize seated not standing and face-to-face, rather than via text.

2. Use the words "I take full responsibility for everything bad that's happened," whether it's true or not. Note: Always consult an attorney for the best legal advice.

3. Don't forget to actual do the deed. Say, "I am sincerely sorry."

4. Don't pressure the other person to accept your apology. Instead, say you're sorry and then add, "...I'd love to start over with a fresh slate so we can have a better relationship."

5. Do NOT allow for conversation after the apology, lest you both re-open bad feelings and another argument.

Give the person time to embrace your olive branch.

Get more communication tips at http://www.MichaelAngeloCaruso.com

 

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E15: Sell benefits, not features

February 17, 2018

If you're in sales, focus on selling benefits of your product or service, not the features.

Features are facts, such as an SUV's cubic feet of legroom.

Benefits describe how the customer will feel after she uses your product or service.

The woman who buys a particular model of SUV from you, for example, will feel relaxed and refreshed event after she's in the car for long drives.

Prospects make buying decisions primarily based on emotions, so be sure to appeal to them by selling the benefits of using your products/services.

More on Michael Angelo Caruso's live and online sales coaching at http://www.MichaelAngeloCaruso.com.

This video was recorded via the Zoom platform in Detroit, Michigan.

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E14: Tel Ganesan, founder of TIEcon in Michigan

February 15, 2018

Amazing things are happening in Detroit, Michigan again.

One of the exciting developments is a man named, Tel Ganesan.

He's founder of TIE-Con, a technology-based culture for entrepreneurs and the host of the largest entrepreneur event in the state.

Tel literally creates energy with as he speaks.

In fact, he strongly feels that energy is more important than time.

Listen as Michael Angelo Caruso asks Tel about his background, his motivation and what's possible when we leverage our cumulative energy.

Learn more about Tel at http://www.telkganesan.com/.

More about Michael's products and programs at http://www.MichaelAngeloCaruso.com.

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E13: Proofreading tips to protect you from…yourself

February 13, 2018

Protect your image.

Proofread whatever you write. A little quality control goes a long way.

Author, Michael Angelo Caruso offers four tips to prevent you from looking rushed, disorganized or worse--stupid:

1. Proofread aloud.
2. Review your work with specific goals in mind. Read it to spot grammar mistakes. Read it again for continuity. Reread it for expression.
4. Have someone else read your work and offer feedback.
5. Ask a "pro" to proofread what you've written. Pros are people who pride themselves on being correct when it comes to grammar, syntax and language. They'll LOVE to tell you what's wrong with your writing.

More on Michael's products and programs at http://www.MichaelAngeloCaruso.com.

He's on Twitter at http://www.Twitter.com/MichaelACaruso.

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E12: The perfect apology

February 13, 2018

Someone once said that "love is never having to say you're sorry." 

Correction: Love is having to say you're sorry all the time!

If you're going to keep making mistakes, it's a good idea to learn the best way to apologize.

Communication expert, Michael Angelo Caruso, says the perfect apology goes something like this:

1. Always apologize seated not standing and face-to-face, rather than via text.

2. Use the words "I take full responsibility for everything bad that's happened," whether it's true or not. Note: Always consult an attorney for the best legal advice.

3. Don't forget to actual do the deed. Say, "I am sincerely sorry."

4. Don't pressure the other person to accept your apology. Instead, say you're sorry and then add, "...I'd love to start over with a fresh slate so we can have a better relationship."

5. Do NOT allow for conversation after the apology, lest you both re-open bad feelings and another argument. Give the person time to embrace your olive branch.

Caruso has published and spoken about this subject for nearly two decades.

Learn more about Michael's keynotes and training sessions on communication, including: https://michaelangelocaruso.com/the-secrets-of-pro-active-communication/

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E11: “The Privacy Illusion” with data expert, Mary Aviles

February 11, 2018

 

Is there such a thing as "privacy" anymore?

Research analyst, Mary Aviles, helps us understand why privacy is only an illusion and what you can do to protect yourself from Big Data.

Tip #1: As Andrew Lewis says, "If you're not paying for the product, then YOU are the product." (Think Facebook, YouTube, Linkedin, Instagram and Twitter.)

Tip #2: Never ever use FREE wi-fi. Ever.

Author, speaker and podcaster, Michael Angelo Caruso interviews Mary as they talk about "dark hotels," why Alexa, Siri and most GPS commands are in a female voice.

Also, learn the difference between a hack and a breach.

Mary also explains why we only hear about some of the bad data breaches.

The two also talk about what to expect in the future in the way of voice (Alexa), customized delivery (Amazon), facial recognition and block chain.

Learn more about Mary at http://www.Connect4Insight.com.

More info on Michael's products and programs at http://www.MichaelAngeloCaruso.com.

This video was recorded using the Zoom platform. Both Michael and Mary appeared from their Michigan locations near Detroit.

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E10: Time management, work hacks even your boss will like

January 21, 2018

Your boss may be a meanie, but he or she would be okay with you being more productive and efficient.  Check out these legitimate work hacks as found in the book, "Work Hacks: 300+ Cool Ideas to SPEED Career Success.  Just try a couple tips at a time, but you can get the entire collection at https://michaelangelocaruso.com/product/work-hacks/  

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E9: Author, Joe Calloway talks about keeping it simple

January 21, 2018

Life can be very distracting.  Most of us are like a bunch of small kids playing soccer.  We all know we have a position to play, but we all want to go chase the ball.  Joe Calloway, author of "Keep It Simple," has tips for us on how to stay focused.  

Watch the video version of this interview at https://www.youtube.com/watch?v=uCu7B1HcmeA&  

More on Joe at www.JoeCalloway.com.  More on Michael at www.MichaelAngeloCaruso.com  

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